Electric Scooters – Owners Guide to A Happy Ride

 Electric Scooters – Owners Guide to A Happy Ride

Electric scooters need regular maintenance and servicing, and due to their extensive use, manufacturers make servicing every quarter a condition of warranty and to ensure safety. There are some simple things you can do yourself though to minimise issues and also to make sure you are covered by warranty if you ever need it. Read on for four ‘Must-Do’s’ to ensure a happy ride.

What causes issues with your e scooter? 

This is a machine that has an electric drive system that makes it faster. It has parts and components such as brakes, wheels and tyres, and critical bolts that hold things together that get worn from use, and even more so when you constantly make it go faster.

There are some really simple things that you can do yourself to minimise any issues though. There is nothing quite so annoying as your scooter - often your main form of transport - not being useable when you go to ride it or you getting stranded mid-trip with an issue.  

Common Maintenance Issues with E Scooters

Electric Scooters – Owners Guide to A Happy Ride 

The three most common issues we get in our service centre with E Scooters are to do with:

  • Flat tyres – can mostly be avoided if tyre pressures are checked regularly. As a guide your pressure should be 40 – 50psi each tyre.
  • Crashes due to the folding mechanism or other critical connecting bolts being worn and/or not securely locked while riding. (Tip: you should notice if an issue as it will be less stable or an unusual noise).
  • Damage from jumping kerbs on scooter models that aren’t strong enough for the weight of the rider or have been landed badly

Sometimes these can just be plain bad luck but more often than not these issues can be avoided.

Here are our Four ‘Must-Do’s’ to minimise issues and to make sure you are covered by warranty if you ever need it.

Four ‘Must-Do’s’ For a Happy Ride 

#1 – What the Manual says …Don’t ride it like you stole it

Electric Scooters – Owners Guide to A Happy Ride

The manual that comes with your electric scooter is a must read as it has handy tips for operating it, looking after it and guides for proper use. More importantly, the manufacturers reserve the right to void your warranty if you do not operate and maintain your e scooter in the manner that they recommend.

#2 – Register Your Warranty Within 7 Days of Purchase 

The warranty offered on electric scooters is as follows:

  • 12 months’ warranty (1 year) from date of purchase: Charger, Motor, Controller, Battery.
  • 6 months’ warranty from date of purchase: T- bar, Main Steering Extrude, Front Wheel, Folding Mechanism, LCD Throttle, Main body.

There are a number of terms and conditions that must be met for any warranty claim to be valid and these are pretty standard across all manufacturers.

For owners of Inokim electric scooters you register your warranty and see the terms and conditions here >>

#3 – Service Every Three Months…Refer to #1 and #2

Book your electric scooter service  

One of the warranty terms and conditions referred to above is that your electric scooter must be serviced by an approved service agent within 3 months of being purchased, and then every quarter throughout the 12-month warranty period. Should you need to make a warranty claim you may also need to provide proof of regular servicing.

You can book your electric scooter directly into our service centre at a time that is convenient time for you here >>

We make every effort to accommodate emergencies or unscheduled drop-ins however bookings always take priority. Therefore we recommend that you book in advance to avoid any inconvenience or disappointment.

#4 – DIY Weekly Checkover

With a three-month service interval, you can keep the DIY maintenance pretty simple. Doing these five simple checks each week should help you avoid any major issues in the interim.

  1. Check folding mechanism for any play, particularly when in the upright position
  2. Check that when unfolded your handlebar / stem is securely locked in
  3. Check tyre pressures are within appropriate limits
  4. Check for obvious wear or any play / movement in main bolts
  5. Check that the brake levers work, no unusual noises (indicating pads are worn)

Happy Riding!


PS. Do you know the Road Rules for electric scooters?

If you aren’t sure on the road rules for electric scooter read here>>


    Samantha Willis
    Samantha Willis


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