Try Before You Buy Policy
Before we let you loose with your potential purchase we hope you understand that we need to cover a few basics to protect both you and us.
You must have completed our basic product training and passed our basic competence assessment to make sure you’ll be a safe and responsible rider out on the road and bike paths. We’ll also ask you to sign an indemnity form after you’ve had your training and demonstration session.
We will need to take a copy of your driving license or your passport (if you don’t have your license yet). If you only have a passport we’ll also need a copy of a bank statement or utility bill as proof of your address.
We will also need to take a credit card deposit of $1,000 to contribute to the cost of a replacement bike if it is lost, stolen or damaged whilst it's in your possession.
If you decide not to buy the bike then we charge you a nominal $50 to contribute to the wear and tear, and maintenance costs for the bike.