Looking to upgrade your electric bike? Save yourself the hassle of advertising privately and dealing with annoying time wasters with our *trade In program. Read on to learn how to apply and to view our terms and conditions.
Trade In T&C's
To be eligible to trade in your ebike must meet some criteria:
- You should be the original owner and able to show proof of purchase
- Must have the approved charger and keys (and, ideally, the manual(s))
- Your ebike must have and electric drive system that we are able to do a software diagnosis on (eg. Bosch, Shimano, Fazua) or, if it doesn't, your bike has been purchased from Electric Bikes Brisbane within the past two years
- Overall, it is less than 5 years old and / or has done <10,000km (<5,000km for EMTBs)
- Must have been serviced by EBB at the recommended intervals or EBB has inspected and performed the required work to bring it up to our re-sell standard
- The motor has not been tampered with in any way
- Your ebike is in good working order and good visual condition
The Trade-In Process
Trading in your old ebike for a new one at Electric Bikes Brisbane is a simple three-step process, outlined below.
Step 1 is to complete our online trade-in application form. This provides us with your details and some information on the bike you wish to trade in so we can do an initial eligibility assessment.
Once we receive one of our team will be in touch to arrange a time for you to bring your bike in.
If you have purchased your bike elsewhere, please bring the following when you bring your bike in for your appointment:
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Proof of original purchase
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ID check documents - drivers license or passport plus two additional documents that verify your current residential address. We are required to provide these to the police for checks against the stolen goods registry.
Once police checks are confirmed clear and we have assessed your ebike then we are good to go. We then agree the deal for trading in your old bike for your new one and get things underway to get your new electric bike ready for you.
*What is a 'trade-in'?
Trading in has been around for years and is a common method of sale in the automotive and motorbike industries in particular. Electric Bikes Brisbane now also offers the ability to trade in electric bikes.
Trading-in is where you offer your current electric bike as part payment in exchange for buying a new electric bike.
Why Trade In?
Trading in reduces the amount of money you need to outlay for your new ebike. It is easy and quick and a convenient way to recycle your old ebike.
If you have limited room and don't want the hassle of advertising privately and then dealing with multiple potential buyers yourself, trading in is a good way to go. You may not get as much for your old ebike in a trade in but you save yourself lots of time and hassle and someone else will get the benefit of a quality pre-loved e-bike that is EBB-Approved.
