FAQs

How far will my electric bike take me on a single charge?

How far you can go on a single charge depends on a number of factors such as rider weight, the number and gradient of hills on your journey, the capacity of your battery and the how much you rely on the motor to assist you.

Our range of bikes, conversion kits and batteries are chosen for their efficiency and capacity. Even with Brisbane’s hilly terrain most riders will be able to travel at least 30 kilometers on a single charge with limited pedalling. This range can be extended to 50-80 kilometers with light pedalling.

For heavier riders, or riders looking for an extended range you can always check out our 624wh (watt hour) state of the art battery upgrade developed and manufactured in the USA using patented technology.

Do I need a license to ride an electric bike?

No. One of the great benefits of an electric bike is you can take it and park it anywhere a traditional bike can go.

How much help up the hills will an electric bike give me?

The key here is to remember that these are electric bicycles (i.e. they are designed to be pedalled), and are not mopeds or motorbikes. If you are after a bike that will push you up to the top of Mount Coot-tha with absolutely no pedalling, then an electric bike might not be for you.

However if you want to feel like you are being pushed uphill while you are pedalling then an electric bike is a great choice.

A pretty fit recreational road cyclist would be happy if they achieved and average power of 250 watts on a ride.

Our electric bikes (pedelec) are rated to deliver an average road legal power of 250 watts. So basically you are getting access to the same power as a pretty fit cyclist, plus any effort you choose to put in. This makes a huge difference to your ability to tackle even the steepest hill.

How much does it cost to recharge an electric bike?

It depends on what electricity tariff you are on but if we assume between 10c - 25c per kilowatt hour then it will cost as little as 5 to 10 cents to recharge. If you’re lucky enough to have solar installed then it’s free!

Based on a 30 kilometer round trip commute this means your annual fuel cost to get to work could be less than $20 a year.

How much money will an electric bike save me vs running a car or taking public transport?

We compared our running costs for a mid ranged electric to those in the 2012 RACQ guidelines for a Toyata Prius C (electric hybrid) and a Subaru Forester as a compact SUV.

Our calculations show that an electric bike delivers a weekly saving of $100 per week against the Prius, and $150 per week against the Subaru Forester X2.5L. Remember these numbers exclude any parking costs and fines you might have to pay when you take the car.

We estimate savings of around $50 per week against public transport (a 20 KM round trip) depending on how far you have to travel.

How do electric bikes reduce my door-to-door commute times?

Electric bikes reduce your commute times in 3 ways:

  1. Higher average speeds

    With traffic congestion getting worse each year average speeds for journeys taken by car can easily drop to 20 KPH or less in Brisbane’s peak hour. Our bikes and conversion kits will deliver power assistance up to 25 KPH and with light pedalling you can achieve higher speeds if you want to. If you are using Brisbane’s bike paths, over passes and underpasses you won’t spend as much time waiting at traffic lights either.

    If you are using an electric bike instead of taking the bus or train, then you leave on your timetable and only stop when you get to your destination.

  2. Less time spent changing and showering

    If you take full advantage of the assistance the electric motor provides you probably won’t need to exert yourself anymore than you would walking at a moderate pace. Our commuter bikes use the gates carbon belt drive instead of a chain (no grease or oil on your clothes) or come equipped with a full chain guard so you can ride in your work clothes if you want to.

  3. More choices over the route you take to work

    Electric bikes can take full advantage of the bike paths, shared footpaths and roads. There are so many more options if you want to avoid traffic and congestion. Not something that can be said for a car, scooter or motorbike, especially when it comes to parking.

How long does it take to recharge an electric bike?

Our bikes and conversion kits only feature high quality batteries from reputable manufacturers such as Panasonic. A full recharge usually takes about 3 hours for most battery sizes. Some of our bikes have a fast charge or top up feature which means they can be back up to 80% capacity in 1.5 hours.

How long do the batteries last?

When it comes to battery life there are two key measures of quality:

  1. The depth of discharge (DOD). This is how much charge a battery will retain over its useful life.
  2. The number of times it can be charged.

All of our batteries are guaranteed for a minimum of 2 years to a DOD of at least 80%.

They all have a cycle life of more than 700 charges.

Our high-end batteries are guaranteed to perform at 100% DOD for the first 700 charges and 80% for up to 1800 charges!

Remember your choice of battery is a critical component as it is both the fuel tank and source of power for your electric bike. At Electric Bikes Brisbane we only stock high quality batteries with state of the art battery management systems (BMS) that protect your battery from overheating, over-discharge, and short circuits.

Battery systems from cheaper manufacturers don’t always have these important features. Without which you can limit the long-term enjoyment of your electric bike and end up costing you more money in the long run.

Are electric bikes safe?

Yes. In fact a recent study carried out in Germany (20% of all bikes sold in Europe are now electric) showed that electric bikes are actually safer than a traditional bicycle. The study showed that riders of electric bikes could keep up with the traffic flow more easily and were less likely to take the risks that traditional cyclists take in order to maintain their speed. Riders of an electric bike know that they can accelerate back up to their cruising speeds with minimal effort, and this encourages safer and more defensive riding.

Why do you stock conversion kits and dedicated electric bikes?

We want to offer our customers the widest possible choice when it comes to choosing their electric bike.

There are 3 main reasons we offer conversion kits as well as dedicated electric bikes:

  1. Flexibility

    Some customers have specific requirements that might not be available in our dedicated electric bike range. These include ultra long-range batteries, and specialist high torque motors and cargo bike applications for commercial use.

  2. Cost

    For customers who already have invested in a traditional bike that is suitable for conversion, a conversion kit might be a more cost effective way to access the benefits that a dedicated electric bike provides.

  3. Carbon Footprint

    Again if you already have a bike that is suitable for conversion a certain amount of energy (and carbon emissions) have already been expended in its raw material, production and transportation costs. Adding a conversion kit expends less energy than the production of a brand new bike. Also, if it means that you spend more time on your bike and less time in the car even better!

Aren’t conversion kits dangerous?

No. A quality, road legal conversion kit, installed professionally on a suitable bike will be as safe and often safer compared to some of the cheaper imported bikes on the market.

However, a low quality conversion kit, that does not comply with Australian Legal requirements, installed incorrectly, on a poor quality or unsuitable bike is unlikely to be safe.

At Electric Bikes Brisbane we only install conversion kits on bikes that are suitable in terms of frame and fork design, quality and strength. If you are unsure if your bike is suitable for conversion please give us a call on 1300 553 110.

As a general rule if you paid less than $400 for your bike or it has carbon or very lightweight forks it is unlikely to be suitable for conversion and you will be better off test riding one of our dedicated electric bikes.

What is a step-through electric bike?

Step-through electric bikes are for those who want to enjoy their ride in style, comfort and ease. They feature a low-entry frame that makes it easier to mount and dismount. Great for commutes involving a lot of starting and stopping. A step-through electric bike can inspire confidence in a beginner or someone who's rediscovering riding. It can provide a more comfortable experience for those who find the step-over (aka crossbar or diamond frame) harder to manage. And it's also a great choice for the rider who enjoys being fashionable and feminine in a dress or a skirt. We have a wide range of step-throughs in our city bike collection.

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