Electric Bikes – if shipping is required
We deliver our electric bikes to all states and territories in Australia. Electric bikes are classified as sensitive freight. The lithium ion battery is classified as dangerous goods hence attracts extra charges and requires care in transit. We use specialist freight companies to ensure your purchases arrive safely and in excellent condition. Shipping times vary depending on where you live however deliveries are generally within 3 – 7 working days. You will be provided with a tracking link by our freight company upon collection from our store.
Accessories & Parts
Delivery to all states and territories in Australia is primarily via Australia Post. Please allow 3-7 working days for delivery of your purchase from time of payment.
Shipping to most destinations is estimated at $100 - $200 (including the dangerous goods charge) for each customer order however this is an estimate only. Destinations that are remote to Brisbane eg. Western Australia, Darwin etc and rural areas can attract higher freight charges however we cap these charges at $300 unless special circumstances apply. We take extra care when packing your bike and do our best to protect it should it experience rough handling whilst in transit.
IMPORTANT DELIVERY ADVICE
It is the buyer's responsibility to obtain insurance for goods in transit. We strongly advise you to obtain insurance for valuable items.
All products on our website are subject to availability and all prices are subject to change without prior notice. We make every endeavour to ensure that product prices and availability are correct on the website however please bear in mind that mistakes can happen.
The manufacturer may change the specification of certain components at any time. Published specifications for all bicycles are as accurate as possible, but on occasions there may be minor variations on the published specifications.
All bikes purchased from Electric Bikes Brisbane are provided with manufacturer's warranties and this resides with the original owner. Your bike manual will provide further details. However for most of our bikes there is a two year manufacturer's warranty on the drive systems (note: not wear and tear) and is claimable if the bike is used in accordance with the requirements of the manufacturer.
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