How-To Guides

If you have bought an electric bike from a reputable brand and outlet it will come with at least a two year warranty on the drive system. Here is an overview of what is and isn't covered by your warranty and the process in the event you wish to make a claim. 

Congratulations on your new e-bike! There is a lot of new information to take in during the purchase and handover process. In case it was information overload, here are our key pointers and need-to-knows for happy e-bike ownership. 

Getting a flat tyre can be incredibly inconvenient. While sometimes it is plain bad luck, unfortunately about 90% occur because of poor maintenance or poor riding. Avoid getting a flat tire with these three easy tips.

There are few things more annoying than discovering there’s something wrong with your bike halfway into a ride (or you run out of charge!). This can be avoided by giving your bike what’s called an 'M check' before you set off or, if you are in a hurry, an ABBC check.

As your battery ages and you use it more its capacity will reduce (and therefore its range). Here are some tips on how to take good care of it to get the best life out of it.

A simple five step guide to help you fit your bicycle helmet so it does the job it is meant to do.