Shop Orbea Commuter E-Bikes at Electric Bikes Brisbane

FAQs

Can I test ride an eBike or eMTB before purchasing?

Absolutely. You are welcome to visit the store anytime, and you can also book a test ride online so our team can have the bikes prepared for your arrival. Because we do not always have every model and frame size assembled and ready to ride, it is also a good idea to call or text ahead to check availability before coming in.

Can I layby my purchase and collect it later?

Yes. You may layby for up to 4-6 weeks.

Can I use my discount voucher when I buy my bike?

If an item is on sale we offer either the sale price or the full retail price less the voucher value, whichever is the lesser. Vouchers cannot be applied to the sale price however.

Will you build and set up my bike for me?

Yes, all our bikes are built and fully tested before we hand it over to you. Let us know if you have any specific requirements eg. suspension tune, handlebar or seat height, and we can sort that for you while we are building it. If you are collecting instore we do further fine tuning of the set up with you eg. dropper / seat height.

Is shipping included in the price?

Not usually. We charge very reasonable rates for our delivery service, just passing along the costs we are charged. Our service is personalised and your order is delivered fully built and tested to your home, ready for you to ride.

If I live further afield, can I get it delivered?

Yes we offer an excellent home delivery service. Let us know when you purchase that you want it delivered and we will provide a quote. Our bikes are delivered fully built and ready to ride. [Note: there are restrictions on sending some bikes interstate.]

How do I get my new bike home?

There are a number of ways ranging from riding it (what a great way to get acquainted), carrying it on a bike rack, carrying it in or on your car, or getting it delivered / shipped. Check out our blog on How To Transport Your EBike.

How long will it take to handover if I collect instore?

Allow 20-30 mins if you wish our staff to run you through the key operations and aftercare.

What is Orbea's best electric bike?

They are all excellent! If you judge this on press and industry awards, while many of Orbea's bikes are widely awarded, the Orbea Wild eMTB might take the crown for having won the most awards.

Where are Orbea electric bikes made?

Orbea ebikes are made onsite in Orbea's factory in Mallabia, Spain.

Collection: Orbea Commuter E-Bikes

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